BUSINESS AND SOCIAL ETIQUETTE

“It takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently”

Warren Buffet

As a professional, you will be faced with several business and social settings at which you will need to know what is appropriate, the norm or given protocol.

Business Protocol may dictate following proper procedure and conduct that foster relationship-building,
collaboration, and a positive impression of you or your company’s professional brand and image. It may vary
across different companies, industries, and countries. Business etiquette is one element of business protocol. Knowing how to behave in these settings can make the difference between getting or not getting that opportunity.

DISCOVERY

Assessments
Set Goals & Develop Action Plan

WHAT'S COVERED:

Introductions (order of introduction, etc.)
Electronic Etiquette (Telephone, Voicemail, Email, etc.)
Business Meetings & Functions
Dining Etiquette (Do’s & Don’ts & International Dining)

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